Legal
Terms of Use
01
Who we are
This website is operated by Lync HumanEdge, a human performance advisory based at 7 to 9 Bridge Place, Worksop, Nottinghamshire, S80 1DT, telephone 01909 484106.
Full company details are on the Legal Notice page.
Outstanding
The registered legal entity name and company number, so that these terms are made between the visitor and an identifiable legal person. Terms of use offered by a trading name alone are weak, because it is unclear who is standing behind them.
02
What these terms cover
These terms govern your use of this website. By using it, you accept them.
They do not govern the services we provide. Diagnostics, programmes, leadership work and occupational health are delivered under a separate written contract, and nothing on this website forms part of that contract or varies it.
How we handle personal data is set out in our Privacy Policy.
03
Using this website
You may read this website, and print or download extracts for your own reference or to share internally within your organisation.
You may not use it to do anything unlawful, attempt to gain unauthorised access to it or to any system behind it, or interfere with its operation.
Automated access is welcome, within limits. Search engines and AI answer engines are invited to read this site, by name, in our robots.txt file. We publish research in order to be found and quoted, so a blanket prohibition on crawling would work against the reason the Insights section exists. That file is the operative statement of what is permitted, and it is the one to read.
Two limits apply. Automated collection must not place an unreasonable load on the site. And where that file asks a particular crawler not to visit, please respect it.
Checked against the build
This clause is not a general statement of intent. Our robots.txt names the AI search and answer crawlers that are permitted, and names the one that is not. An automated check fails the build if this clause and that file stop agreeing with each other, so the two cannot quietly drift apart.
04
Our content
Everything on this website, including the text, the design, the logo and the Insights articles, belongs to us or is used with permission, and is protected by copyright and other intellectual property rights.
You may quote from our articles with attribution and a link. You may not republish them in full, present them as your own, or use our name or logo to suggest a relationship or an endorsement that does not exist.
Outstanding
Confirm ownership of every asset before this is published, and in particular of any photography licensed for the site. A blanket claim that everything belongs to us is a claim, and it should be true. Confirm too that the wording above is the licence you actually want to give readers, since it is more permissive than a standard clause and is meant to be.
Needs a decision, not just drafting
The site currently permits AI training crawlers as well as AI search crawlers, and those are two different things. A search crawler reads a page in order to cite it back to someone asking a question, which is the outcome this business wants. A training crawler reads it to build a model, and that is a licensing decision rather than a marketing one. The current setting is deliberate and is recorded in the robots file, but it should be a decision the client has actually taken rather than one inherited from a recommendation. If the answer is "cite us, do not train on us", the crawlers separate cleanly and the file can be narrowed.
05
Figures, sources and estimates
Where this website gives a figure about workforce health or cost, that figure comes from published research, and the source is both named and linked on the page where it appears, so you can read it yourself rather than take our word for it. Those sources are third party research. We report them accurately, and we do not vouch for the underlying studies.
Any figure describing what an intervention might be worth to a particular organisation is an illustration, not a forecast and not a promise of a result. What your organisation would actually see depends on your own data, and establishing that is what a diagnostic is for.
Checked against the build
The commitment in the first paragraph is enforced rather than merely intended. Every money or percentage figure that appears anywhere on this site is checked against a list of sourced, verified figures, and an automated check fails the build if a figure appears that is not on it. The same check fails the build if a figure names its source without linking to it, so the naming and the linking cannot come apart. The full working, including the exact published wording of each source, is kept in the project's own documentation. Two figures that could not be traced to a published source were removed rather than published.
06
Not professional advice
This website is published for general information. It is not medical, legal, financial or employment advice, and it is not a substitute for advice about your own circumstances.
Nothing here is clinical advice for an individual, and nothing here should be relied on to make a decision about a particular person's health, employment or fitness for work.
Needs a decision, not just drafting
This clause matters more here than it would on most business websites, because the organisation delivers occupational health and mental health screening, and a reader may reasonably treat what is published as clinically informed. Your solicitor should confirm the wording, and should also consider whether any regulated professional standards apply to health content published under this name. That question belongs with the same person who answers the regulated activity section of the Legal Notice.
07
Sending us an enquiry
When you send an enquiry through this website, you are asking us to get in touch. You are not entering a contract, and we are not obliged to take on work.
Please do not send confidential information, and please do not send health information about yourself or about any named person, through the enquiry form. It is not the appropriate route for it. If you need to send us something sensitive, contact us first and we will tell you how.
Checked against the build
The form is honest about its own state. While no mailbox is connected it refuses every submission and tells you so on the page, rather than showing a confirmation that nobody would receive. That behaviour is covered by an automated test, so it cannot quietly change.
08
Links to other sites
Where we link to another website, usually to a published source behind a figure, we do so because it is useful. We do not control those sites, we are not responsible for their content, and a link is not an endorsement.
These links open in a new tab, so that checking a figure does not cost you the page you were reading. Following one is your own visit to that publisher, under their terms and their privacy policy rather than ours.
09
Availability
We aim to keep this website available, but we do not guarantee it will be uninterrupted or error free. We may change, suspend or withdraw any part of it, and we may change these terms, without notice.
Checked against the build
The site is built so that a failure in one part does not take down the rest. The main pages are static files that never call the content management system, so a fault there cannot reach them. The Insights pages and the enquiry endpoint degrade to a readable page carrying the telephone number rather than to an error, and they do so whether the content system is merely unreachable or not configured at all. The pages are also readable with the browser's scripts switched off, including the argument on the home page and the navigation on a small screen.
The enquiry endpoint is deliberately kept off the caching layer the rest of the site uses. A form submission is not a page and must never be answered from a cache, and an automated check fails the build if that routing changes.
10
Liability
Needs a solicitor, not a template
This clause has deliberately been left unwritten, and it is the main reason this page cannot go live as it stands. Limiting liability is governed by statute, principally the Unfair Contract Terms Act 1977 and, where a reader is a consumer, the Consumer Rights Act 2015. A limitation that goes too far is not merely ineffective, it can be struck out entirely and leave you worse off than a narrower one. Liability for death or personal injury caused by negligence, and for fraud, cannot be excluded at all. Most audiences for this site are businesses, but the site is public and some readers will be consumers, so the clause has to work for both. Please have this drafted rather than adapted from another website.
11
Changes to these terms
We may update these terms. The current version is always the one on this page, and the date at the top tells you when it last changed. Please check it from time to time.
12
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
Outstanding
Confirm this is right, and confirm it matches where the company is actually registered. If the entity is registered in Scotland or Northern Ireland this clause is wrong as drafted. Your solicitor should also confirm the position for a consumer reading the site from elsewhere in the UK, since a jurisdiction clause does not always displace a consumer's own courts.